Hi M Lamarra ! First of all, thank you for your feedback, and I'm sorry you felt uncomfortable during the spa pedicure. With a spa pedicure, your feet are soaked in a pedicure tub, so naturally, when you place your wet feet on a towel, the towel won't always dry. I changed to a new towel to ensure your feet were completely dry after the treatment (perhaps you forgot?). I couldn't clean your cuticles at the beginning of the treatment if you wanted to straighten your legs. Regarding the treatment time, it includes the time I will spend preparing drinks for clients, so the treatment may end earlier if you don't have a drink.
Kind regards,
Thanh